How We Work

Every stage has to survive the one that follows it.

Four stages, each signed off before the next begins, and each producing something the business can act on by itself. Funding that arrives in tranches should never strand the work halfway.

Operating rules

Three rules that hold across every engagement

Rule 01

Inventory precedes design

Nothing is drawn until we know what is actually running, including the undocumented parts. A design built on an inaccurate picture is a plan to find problems during cutover.

Rule 02

Rollback before schedule

Every cutover has a tested path backwards before it is given a date. If the reverse has not been rehearsed, the forward move does not get committed.

Rule 03

Each phase stands alone

A stage that only pays off if the next one is funded is a hostage, not a plan. Every phase leaves the estate defensibly better than it found it.

The engagement

Four stages, inputs to outputs

Stage 01

Assess the estate

A full inventory of what is running, mapped to what depends on it. End of support exposure is ranked by business impact rather than by asset age, so the list you get back is ordered by what actually falls over first.

Inputs
Existing asset registers, however stale
Network and rack access
Change and incident history
Activities
Physical and logical discovery
Dependency mapping
Vendor lifecycle lookup
Power and cooling baseline
Outputs
Risk register, ranked
Verified estate inventory
Remediation sequence
Typical duration3 to 5 weeks
Stage 02

Design the target

Target architecture across cloud, storage, recovery and power, costed and sequenced. Energy is priced into the design rather than assessed separately, because it is now large enough to change which option wins.

Inputs
Stage 01 risk register
Business continuity requirements
Budget cycle and constraints
Activities
Workload placement modelling
Recovery objective setting
Platform selection
Phasing and cost modelling
Outputs
Target architecture
Phased migration plan
Tested rollback positions
Typical duration4 to 6 weeks
Stage 03

Deploy in stages

Work lands in increments the operation can absorb. Recovery times are proven under load before anything carries production traffic, and every window has a rehearsed way back.

Inputs
Approved migration plan
Change windows
Rollback criteria
Activities
Build and integration
Restore rehearsal under load
Staged cutover
Hypercare
Outputs
Proven cutover, per phase
Evidenced recovery times
Updated runbooks
Typical duration3 to 9 months
Stage 04

Operate and advise

Managed support, scheduled recovery rehearsals and standing executive advisory, so the estate holds its position instead of drifting back toward end of support over the next three budget cycles.

Inputs
Live estate and runbooks
Monitoring and alerting feeds
Vendor lifecycle updates
Activities
Monitoring and optimisation
Quarterly restore rehearsal
Lifecycle tracking
Executive advisory
Outputs
Standing retainer
Quarterly estate position
Refresh forecast
Typical durationOngoing

Engagement Models

Three ways to hold the relationship

Model 01

Fixed scope project

A defined outcome with a defined end. Suits an audit, a single migration or a recovery rebuild where the boundary is clear.

  • Priced against the stage plan
  • Milestone based
  • Handover with runbooks
Model 02

Managed service

Ongoing operation of the estate we designed, or of one we inherited and assessed first. Rehearsals are scheduled, not requested.

  • Monthly, with a defined scope
  • Quarterly restore rehearsal
  • Named responder
Model 03

Advisory retainer

Standing access to the technical position without a delivery commitment. For executives who need a straight answer before a board meeting.

  • Fixed monthly hours
  • Vendor proposal review
  • Board-ready summaries

Boundaries

What we will not do

Commit a date before the rollback is tested

A cutover without a rehearsed way back is a gamble with someone else's operation. We will move the date rather than take that risk on your behalf.

Recommend a replacement we would profit from

We hold no resale margin. If the incumbent platform is supported, recoverable and efficient, the recommendation is to keep it.

Take work we cannot staff with senior people

If an engagement would need a delivery unit we do not have, we say so at qualification rather than discovering it during stage three.

Report a recovery time we have not measured

Recovery objectives in our documents are ones that have been executed under load. Anything else is an estimate and gets labelled as one.