Engagement Models

Three ways to hold the relationship, priced honestly.

The right model depends on whether the boundary is clear, whether the estate needs to hold its position afterwards, and how quickly you need a defensible answer.

Side by side

What is in each model

Fixed scope projectModel 01 Managed serviceModel 02 Advisory retainerModel 03

Commercial basis Fixed scope project Fixed price against the stage plan Managed service Monthly, defined scope Advisory retainer Fixed monthly hours

Typical length Fixed scope project One stage to nine months Managed service Twelve months, rolling Advisory retainer Twelve months, rolling

Estate assessment Fixed scope project Included as stage one Managed service Required before onboarding Advisory retainer Optional

Design and architecture Fixed scope project Included Managed service Change-driven only Advisory retainer Not included

Deployment and cutover Fixed scope project Included Managed service Within agreed scope Advisory retainer Not included

Restore rehearsal Fixed scope project Once, at handover Managed service Quarterly, scheduled Advisory retainer Not included

Named responder Fixed scope project For the engagement duration Managed service Included Advisory retainer Not included

Executive advisory Fixed scope project On request Managed service Included Advisory retainer Included

Vendor proposal review Fixed scope project Not included Managed service Included Advisory retainer Included

Board-ready summaries Fixed scope project At handover Managed service Quarterly Advisory retainer On request

Best when Fixed scope project The boundary is clear Managed service The estate must hold its position Advisory retainer You need a straight answer fast

Which one fits

Answer three questions

This is the same shortlist we would reach in a first call. It is a starting point for the conversation rather than a quote.

Question 01

Is the boundary of the work already clear?

Question 02

Who operates the estate afterwards?

Question 03

What is driving the timing?

Commercial terms, in plain language

PricingPriced against the stage plan, not against headcount on site

ResaleNo resale margin is taken on any platform we recommend

ChangeScope changes are repriced before work starts, never after

ExitManaged service and retainer are terminable with notice, with runbooks handed over

EvidenceRecovery objectives quoted have been executed under load, or are labelled as estimates

Discussing scope[email protected]